How to report the death of a loved one
The passing of a loved one is always an emotionally devastating event. To lighten your load during this difficult time, we've made it easy to complete the formalities regarding the deceased's insurance policies with AG.
Who can report a death to AG?
The death can be reported to AG by any of the following:
- a surviving relative (spouse/registered domestic partner, child, father/mother, sister/brother, aunt/uncle, cousin, niece/nephew)
- the civil-law notary or assistant helping with the death-related formalities
- the insurance advisor
Will you be reporting the death? We'll get in touch with you if we need any additional information.
When should the death be reported?
We recommend that you report the death as soon as possible. This way, the beneficiaries of the estate will have the information they need (value of the life insurance proceeds) to fill out the declaration of inheritance.
The declaration of inheritance must be completed within the following timeframe:
- 4 months for a death in Belgium
- 5 months for a death in another European country
- 6 months for a death outside of Europe
Need more information about the declaration of inheritance? Go to the FPS Finance website.
How to report the death of a loved one to AG ?
To officially report a death, you'll need a copy of the death certificate.
You can get a copy of the death certificate from the funeral home that reported the death or from the municipality where the death took place. In some munipalities, you also have the option to request a copy online.
You can report the death to:
By filling out our online form
Report a death online
By contacting the deceased insurance advisor
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Try again with a PDF, JPG, PNG or GIF file.", "FIELD_UPLOAD_ERR_UPLOADLIMIT_EXCEEDED": "Attachment(s) too big (max 10 MB)", "FIELD_UPLOAD_ERR_HAS_DUPLICATES": "Sorry, you’ve already uploaded this file", "FIELD_COMMENT_PARAGRAPH": "Have a comment or want to provide us with additional information about the death of your loved one? Let us know in the space below.", "FIELD_COMMENT_PLACEHOLDER": "Anything else you'd like us to know?", "FIELD_COMMENT_COUNTER": "Remaining characters: ", "FIELD_COMMENT_COUNTER_EXCEEDED": "Number of characters exceeded: ", "FIELD_COMMENT_COUNTER_EXCEEDED_ERROR": "Maximum 500 characters", "FIELD_RECAPTCHA_ERR": "Don't forget to tick the box", "LABEL_LEGAL_NOTICE": "By clicking \"Send\", I authorise AG to use my contact details for administrative purposes. This data will be processed in accordance with the applicable privacy legislation as well as AG's Privacy Notice and Cookie Policy. I acknowledge that I have read and understand AG's <a href=\"https://privacy.ag.be/privacy/en/privacy-policy\" target=\"_blank\">Privacy Notice</a> and <a href=\"https://privacy.ag.be/privacy/en/cookie-policy\" target=\"_blank\">Cookie Policy</a>.", "LABEL_ERROR_NOTIFICATION": "<strong>Warning.</strong> One or more fields have been filled out incorrectly. Please check your data before submitting the form. ", "LABEL_BUTTON_SEND": "Send", "LABEL_BUTTON_CANCEL": "Cancel", "LABEL_SUCCESS_TITLE": "The declaration of death form has been submitted", "LABEL_SUCCESS_P1": "We have received the declaration of death for ", "LABEL_SUCCESS_P1_B": ".", "LABEL_SUCCESS_P2": "An e-mail confirmation has been sent to ", "LABEL_SUCCESS_INFOBOX_TITLE": "What happens next?", "LABEL_SUCCESS_INFOBOX_P1": "Our teams will handle this claim. We will contact you if we need additional information or documents.", "LABEL_FEEDBACK_TITLE": "Questions?", "LABEL_FEEDBACK_P1": "Feel free to contact us on +32 2 664 15 17", "LABEL_FAILURE_TITLE": "Sorry, our website is experiencing technical difficulties", "LABEL_FAILURE_P1": "Please try again later or report the death of your loved one to his/her insurance advisor.<br/>You can also call us on 02/664.11.50 if you need help in completing your declaration.", "LABEL_CLOSE_WINDOW": "You may close this window" }