​​​​​​​​​​​​In order to expedite your refund (see hereunder), you can send in medical expenses associated with a hospital stay (e.g. post-discharge doctors’ appointments) as well as costs to treat a critical illness. If your plan includes outpatient care coverage, expenses unrelated to an inpatient stay (e.g. dental care) are also eligible for a refund.

How exactly does it work?

All you need are your scanned or photographed documents, your bank account details and, ideally, your card or contract number.

Tip: What kind of receipt should be sent in?

• Itemised hospital bills (+ any attachments)
• Invoices for emergency medical transport (N.B.: submit this invoice to your Sickness Fund first)
• Receipts for prescription medication (pharmacy receipts):
  Ask your pharmacist for an itemised receipt for supplementary insurance purposes ("BVAC attestation"). This will contain the name of the patient and the doctor, the date the prescription was filled, a list of products purchased and the price. 
• Outpatient care expenses (e.g. doctors’ appointments):
  Ask your Sickness Fund to issue you an overview per patient of all services provided over a given period.
• Other benefits: The invoices and/or fee invoices