About IT at AG

Our IT team, made up of 1,000 highly driven experts, transforms and adds value to technologies to help AG meet the challenges of today... and tomorrow. From analysts to developers and cybersecurity experts, we build the IT architecture necessary for AG to deliver excellence to its customers.

And that means:

  • Continuous innovation: We develop and maintain around 700 in-house applications, processing an average of 17 million transactions a day.
  • Technological feats: in just 4 days, we migrated our infrastructure from a central mainframe to a network of Windows SQL servers, modernising our Cobol applications and connecting them to the cloud.
  • A new data platform: We have created a new cloud-based data platform, optimising the storage, processing and use of vast volumes of data for operational purposes.
  • And we're always on the lookout for new and innovative services. Instant claim processing and refunds based on a photo, real-time measurement of the stress in the customer's voice to adjust our communication, etc.

 

 

 

What sets us apart?  A culture of mutual support  "The world is too complex to go it alone." By combining our strengths, sharing our knowledge and allowing divergent points of view to be expressed, we innovate with impact and support the lives of our customers. 

 

Philippe van Belle, CITO

Philippe Van Belle in Campus
Heidi Delobelle in het office

 

 

 

"AG is both an insurance and an IT company"

 

Heidi Delobelle, CEO