With the health insurance you've provided for your employees, medical expenses such as doctor visits and pharmacy bills are easily reimbursed. However, did you know that the way your employees submit these expenses can greatly accelerate the process? And more importantly — do your employees know this too?
The numbers speak for themselves
With tools like MyAG Employee Benefits, AssurMed and Medi-Assistance, reimbursement becomes not just simpler for your employees, but also much faster:
- 95% of claims submitted via AssurMed or the My Healthcare Card (scanned at the pharmacy) are reimbursed within 2 working days.
- 90% of claims submitted via MyAG Employee Benefits (app or desktop) are processed within 5 working days.
- Claims sent by email or post can take up to 20 working days.
In short: going digital means getting your money back sooner.
Help your employees get the most from their insurance
- MyAG Employee Benefits: one digital gateway
This user-friendly tool (available on desktop and mobile) makes submitting and tracking medical costs fast and transparent. Employees also gain access to additional benefits like mental wellbeing support and exclusive discounts from healthcare partners. More info >
- Medi-Assistance: no upfront payment
Through this third-party payment system, AG pays the hospital bill directly. Your employees don’t have to advance any money, reducing stress during difficult times. Meer info >
- AssurMed: seamless and automatic
After a one-time approval on assurmed.be, employees with hospitalisation or outpatient insurance save significant time on every visit to a doctor or pharmacy. It’s all digital: they request a certificate from their care provider and simply upload it via MyAG Employee Benefits or Helena. More info >
90% of claims submitted via MyAG Employee Benefits are processed within 5 working days.
What can you do as an employer?
Encourage the use of digital channels. The more digital the process, the quicker the reimbursements — something your employees will definitely appreciate.
Digital submissions benefit everyone: they ensure faster reimbursements for employees and reduce administrative tasks for you. No unnecessary paperwork or follow-up questions — just seamless service and optimal use of the benefits you provide.
Want to actively support your employees?
Visit our Toolkit site for posters, email templates, intranet messages, and one-pagers to help you communicate all the advantages you offer. Well-informed employees are happier employees.
Interested in more information about our digital tools?
Speak with your usual contact or contact us using the button below.