Help and Contact

How can we help you?

Would you like to know more about our products and services? Do you need some advice? Do you have a specific question?

Employer
Employee
Ascento

Interested in one of our solutions?
A question about the management of your plans?
Would you like to know more about AG EB Online?

What's your question?

What product(s) does your question relate to?*

Pension Death Healthcare Disability

Your question:* 500 remaining characters

Your company

Name*

VAT number

Total number of employees*

Less than 50 Between 50 and 200 More than 200

Your details

Last Name*

First Name*

Position

Phone Number*

Email Address*

By clicking "I send my question", I authorize AG Insurance to use my personal data to respond to my inquiry. My personal data won't be shared with third parties.

I hereby acknowledge that I have read AG Insurance's Privacy Notice and Cookie Policy.

*Mandatory fields

What's your question?

Your client reference

Your question:* 500 remaining characters

Your company

Name*

Your details

Last Name*

First Name*

Position

Phone Number*

Email Address*

By clicking "I send my question", I authorize AG Insurance to use my personal data to respond to my inquiry. My personal data won't be shared with third parties. I hereby acknowledge that I have read AG Insurance's Privacy Notice and Cookie Policy.

*Mandatory fields

Would you like information about AG EB Online?

All useful information is available in our brochure or on our website.

For any other questions, please feel free to contact us using the contact details below.

Are you already a user of AG EB Online?

We invite you to log in to the platform by clicking here. You will find all the frequently asked questions by clicking on the question mark on the right.

For more information, please feel free to consult our brochure.

If you have another question or need assistance, please do not hesitate to contact us by email at ebonline.employeebenefits@aginsurance.be or by phone at +32 2 664 86 00.

A question about your insurance covers?
Report a hospitalisation
Submit medical expenses
Questions about MyAG Employee Benefits?

Contact our services

Do you have questions about your contract or the progress of your file? Then please fill in the form below. We ensure that you will receive a personal response as quickly as possible.

What's your question?

What subject does your question relate to?*

Can you please clarify your question? 500 remaining characters

Do you want to add attachments (benefit statements, hospital bills,...)? Alleen jpg-, png-, pdf-, word of excel bestanden zijn toegestaan - max. 10 MB

Click here or drag files to upload.

Your company

Last Name*

First Name*

Birth Date*

Address*

Email Address*

Phone Number*

Your contract number

By clicking "I send my question", I authorize AG Insurance to use my personal data to respond to my inquiry. My personal data won't be shared with third parties.

I hereby acknowledge that I have read AG Insurance's Privacy Notice and Cookie Policy.

*Mandatory fields

Report a hospitalisation

Do you need to report a hospitalisation? Then log in to MyAG Employee Benefits (app or computer) and click on “New claim”.

You can report your hospitalisation up to two months in advance (or three months in case of childbirth) and as soon as possible in case of an unplanned hospitalisation.

For more info on hospitalisation coverage, please visit our website. You will also find frequently asked questions there.

Didn’t find the information you were looking for or need assistance?

Contact our customer service at +32 2 664 07 00 .

Submit medical expenses

Do you need to submit medical expenses related to a hospitalisation or otherwise? Log in to MyAG Employee Benefits (app or computer) and click on “Submit medical expenses”. For more info, please visit our website. You will find frequently asked questions there.

Didn’t find the information you were looking for or need assistance?

Contact our customer service at +32 2 664 07 00.

Questions about MyAG Employee Benefits?

MyAG Employee Benefits is your online platform for easily managing your group and health insurance. It allows you to:

Access a clear overview of your pension and/or health care coverage.
Report a hospitalisation quickly and easily.
Submit medical expenses for reimbursement.
Enjoy additional services to support your mental and physical well-being.

For more info and to read the FAQ, please visit our website.

Would you like to know more about MyAG Employee Benefits?

Need help with your registration on MyAG Employee Benefits?

Check out our practical guide which will explain in detail how to log in to the platform, providing clear instructions and screenshots to facilitate understanding.

Having trouble logging in to MyAG Employee Benefits?

We are committed to processing your request quickly and efficiently. Thank you for trusting AG with your health insurance needs.

Interested in one of our solutions?
A question about your Ascento contract?

Do you have a question?

Please fill in the form below. A staff member from AG Ascento will address your question or complaint within 24 hours.

Your details

Name*

First Name*

Birth Date

Email Address*

Phone Number*

Contract Number

You contact us as:

Your question

What subject does your question relate to?

Volledige omschrijving 500 remaining characters

Do you want to add attachments (benefit statements, hospital bills,...)? Only jpg, bmp, tiff of pdf files are allowed - max. 10 MB Upload a file Drag your files here

Click here or drag files to upload.

By clicking "I send my question", I authorize AG Insurance to use my personal data to respond to my inquiry. My personal data won't be shared with third parties.

I hereby acknowledge that I have read AG Insurance's Privacy Notice and Cookie Policy.

*Mandatory fields

A question about your Ascento contract?

If you are retired and have questions about your Ascento contract, please do not hesitate to contact us by email at ascento@aginsurance.be or by phone at +32 2 664 85 00 (French) or at +32 2 664 84 00 (Dutch).

We are committed to providing you with prompt and efficient service to answer all your questions. Thank you for trusting AG!

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Help and Contact

How can we help you?

What's your question?

Your company

Your details

What's your question?

Your company

Your details

Would you like information about AG EB Online?

Are you already a user of AG EB Online?

Contact our services

What's your question?

Your company

Report a hospitalisation

Submit medical expenses

Questions about MyAG Employee Benefits?

Do you have a question?

Your details

Your question

A question about your Ascento contract?