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MyAG Employee Benefits

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Your insurance covers, always at your fingertips

 

With MyAG Employee Benefits, you'll get an overview of the insurance covers you have with AG via your employer, anytime and anywhere.

Why download the MyAG Employee Benefits app?

 

  • Get anytime, anywhere access to your insurance covers
  • Get more out of your insurance covers with handy features (check your covers, calculate your supplementary pension, report a hospital admission, claim back medical expenses, etc.)
  • Take advantage of extra services to help you take care of your mental and physical health.
  • Unique solution on the market: net group insurance proceeds simulator
The features you see in your app will vary depending on the insurance covers your employer has taken out for you with AG and your specific contract.
How to register on MyAG Employee Benefits?

Report your hospital admission

 

Report your hospital admission via the MyAG Employee Benefits app. Pre-filled data makes filling out forms a breeze!

Send in your medical expenses

 

Send in your medical expenses quickly and easily via the MyAG Employee Benefits app. All you have to do is submit your receipts for purchases prescribed by a doctor (or other specialist), or have your digital card scanned at the pharmacy.

 

Check your expenses

 

With the MyAG Employee Benefits app, you'll get an overview of all the expenses you've submitted. This way, you can track your healthcare expenses and claims over time.

Services to help you take care of your health

 

  • Test and boost your mental resilience with My Mind by AG
  • Get instant access to a licensed doctor anytime and from anywhere with My Care by AG
  • Take advantage of exclusive offers from our healthcare partners

These services are only available via the app. The available services will be linked to your contract.

 

My Mind, for your mental wellbeing

 

Test your mental resilience with My Mind by AG and boost it with inspiring articles and individually-tailored training modules. You can contact experienced consultants 24/7 via My Mind by AG.

My Care, your digital doctor

 

With My Care by AG, you get anytime, anywhere access to teleconsultations with your own GP (if s/he has a Doktr account) or with a doctor licensed to practice in Belgium, with no prior appointment necessary.

 

Take advantage of exclusive offers from our healthcare partners

 

Find out about the promotions offered by our healthcare partners, and take advantage of these discounts by using a discount code or by presenting your digital My Healthcare Card.

Consult all your guarantees through your employer

 

The MyAG Employee Benefits app gives you a clear overview of the pension and health insurance that you enjoy through your employer.

 

Net group insurance proceeds simulator

 

With this tool, you will get:

  • a better idea of the tax that will be withheld from your group insurance proceeds
  • the security of knowing how much you’ll take home when you retire
  • a series of FAQs to help you head into retirement with confidence

FAQ's

You can download the MyAG Employee Benefits app to your smartphone via the Google Play Store or App Store and install it by following the steps in this guide.

 

If you don't have an account yet, you can create one directly in the app using the customer reference number on your My Healthcare Card or in the letter we sent you.

 

The MyAG Employee Benefits app only works on smartphones.

 

Anyone else in your family who’s 18 or older can also download and log in to the MyAG Employee Benefits app using the customer reference number on their My Healthcare Card.

 

If you have several expenses to claim back, you can send them in on the same form. This way, they will be processed at the same time.

 

You can have your card scanned by the pharmacist when you purchase items prescribed by a doctor. Your receipts will be sent to us straight away and you'll get your money back even faster. Note that if you only have hospitalisation coverage, only pre-admission and post-discharge expenses will be refunded.

 

In the app, tap 'New claim' and select the option 'Submit medical expenses'. You can then upload photos, a scan or a PDF file of your expenses.

 

In the app, tap 'New claim' and select the option 'Report a hospital admission'. You will then be prompted to provide us with the date and reason for the admission as well as answer other questions.

 

In the app, tap 'My claims' on the Home screen. You'll then get an overview of all the expenses you've sent in.

 

Click on 'Digital card' and then select the relevant card. On the screen with the barcode, tap the three dots to the right of 'scan the card'. You can then submit your request.

 

You can contact them directly using their support e-mail address, which can be found in your app on the pages for the partner in question. You can also click on the contact button and then select the "external partner" section.