Couldn’t attend our recent Pension & Health Academy webinar on the MyAG Employee Benefits app? No problem. Below, we summarise the key takeaways for you.
One clear ambition: making your benefits visible and tangible
The benefits you offer your employees often remain under the radar. With MyAG Employee Benefits, AG helps you, as an employer, turn these benefits into something concrete and meaningful in your employees’ everyday lives.
The platform is available both via app and desktop and is highly appreciated by users, as reflected in the positive ratings on the App Store and Google Play.
A digital tool that truly supports employers
Instead of relying on multiple paper-based procedures and frequent back-and-forth between HR teams and employees, AG has chosen a phygital approach. With MyAG Employee Benefits, employees can manage most of their administrative tasks independently, while personal support remains available whenever needed.
In practice, they can:
- consult their coverages
- report a hospitalisation
- submit medical expenses
- report or extend a period of incapacity for work
- request an insurance certificate
- simulate and request the payment of their supplementary pension
Today, most medical expense claims are submitted digitally via the platform. Digital processing is not only more convenient, but also significantly faster than traditional postal handling.
To support the adoption of the app, we also provide a ready-to-use communication toolkit, including brochures, emails, posters and internal messages.
Supplementary pension and healthcare: simplified processes
Retirement and the management of healthcare expenses are important moments in an employee’s life, where administrative complexity can quickly increase.
AG addresses this through a progressive approach to automation. Via MyAG Employee Benefits, employees can manage their requests independently. Whether it concerns the payment of a supplementary pension or the reimbursement of medical expenses, everything is easily accessible — without any additional action required from you as an employer.
Beyond administrative processes, the platform also provides access to My Mind by AG, our mental wellbeing service. Burnout risk assessments, self-learning modules, thematic articles and Safe2Talk, a confidential telephone helpline available 24/7: this service is accessible to all affiliates, regardless of their coverage.
What’s coming next?
A new version of the medical expense statement is currently being developed: clearer, more transparent about deductibles and limits, and allowing affiliates to track the status of their file at any time.
Your benefits deserve to be seen and experienced.
Every day, we continue to enhance our digital ecosystem to ensure your coverages deliver their full value.
Question?
Your AG contact person remains at your disposal for any further information.