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Although your different contracts are visible in different environments, these private sites all benefit from the same level of security and therefore the same connection method.
To ensure the protection of the online services offered, AG Employee Benefits has installed security systems. AG Employee Benefits employs all necessary and reasonable means to guarantee the security of its systems.
That's why from 23/11/2024, the connection will be even more secure and easier. You will be able to log in by identifying yourself either via Itsme, eID or a unique code by SMS. To support you in this change, you will receive an email with all the explanations and the steps to follow to connect with these new methods.
Call the Customer Contact Centre on +32 2 664 13 60 (Monday to Friday, 8:00 am to 4:45 pm).
The team managing your contract can be contacted via:
- Mail: AG Insurance - AG Ascento Team (1JQ4D)
E. Jacqmainlaan 53, 1000 Brussels
- Email: ascento@aginsurance.be
Please remember to mention your contract number.
Looking for answers about our products?
AG Ascento Free
Invest all or part of your group insurance capital in various funds and achieve optimal returns.
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