FAQ

We have made a private site available to you to allow you to consult your AG Ascento contracts. To access it, you will first need to register.

Here (FR-NL) you will find all connection-related information, including contact details in case of possible problems.

Although your different contracts are visible in different environments, these private sites all benefit from the same level of security and therefore the same connection method.

Call the Customer Contact Centre on +32 2 664 13 60 (Monday to Friday, 8:00 am to 4:45 pm).

The team managing your contract can be contacted via:

• Mail:  AG Insurance
            FR: Boulevard Joseph Tirou 185, 6000 Charleroi
            NL: Berchemstadionstraat 70, 2600 Berchem
  
  
• Email: FR: Life.c.broker@aginsurance.be
             NL: Life.a.broker@aginsurance.be
  
  
• Phone: FR : 071 27 61 72 
              NL : 03 218 33 76

Please remember to mention your contract number.