Thanks to your employer, you're entitled to individual continuation coverage with AG Employee Benefits & Health Care.
What exactly does your corporate-sponsored individual continuation plan cover? Go to MyAG Employee Benefits to find out.
On this page:
Congratulations, you now have outpatient care coverage that refunds three major types of medical expenses:
1. Outpatient medical care
Outpatient medical care refers to medical treatment unrelated to a hospital stay and not necessarily administered in a hospital setting. This includes:
- doctors' appointments, house calls, technical services and minor surgery
- paramedical treatment (nurse-administered treatment, kinesiology and physiotherapy)
- diagnostic testing (radiology, medical imaging and laboratory analysis)
- etc.
2. Pharmaceutical products, orthopaedic devices and eyewear
You can claim back the cost of items prescribed by your doctor such as:
- medication and bandages delivered by a pharmacist
- eyeglasses and eyeglass frames, contact lenses and hearing aids
- bandages and splints
- orthopaedic devices and artificial limbs
Scan your MyHealthCare Card integrated in your MyAG Employee Benefits app directly at the pharmacy.
3. Dental care and dental prosthetics
The plan also covers the cost of dental care, including:
- dental treatment (dentists' appointments, preventive check-ups, x-rays, etc.)
- dental prosthetics (crowns, bridges and implants)
- orthodontic treatment and devices
4. Supplementary covers
Some plans also provide partial coverage (50%) for paramedical treatment. This includes:
- consultations with a psychologist, nutritionist, podiatrist or speech pathologist
- consultations with an osteopath, chiropractor, homeopath or acupuncturist
- homeopathic remedies
5. Health services included for you in the MyAG Employee Benefits app
With the app, you have quick, convenient access to emergency services and assistance to keep your mental and physical health in tip-top shape.
My Mind by AG: for your mental well-being
My Care by AG: your digital doctor
My benefits: exclusive discounts and privileges offered by AG's health partners
What are the main non-covered risks?
Medical expenses resulting from "gross negligence" (e.g. reckless behaviour, alcoholism, drug addiction and presciption drug abuse) are excluded from coverage. Non-medically necessary treatments such as cosmetic procedure, contraception and preventive examinations and check-ups are also excluded. Note that general maximum caps and reimbursement rates will also apply.
Before taking out this insurance, be sure to read through the IPID summary sheet, your source for clear, concise information about your prospective coverage. This document contains general information about AG insurance products. Coverage will be provided for a full year, renewable by tacit agreement at the end of each policy year. The exact scope of coverage is detailed in the General Terms and Conditions. A quote and proposal are available free of charge on our website www.agemployeebenefits.be. Our insurance polices are governed and construed in accordance with the laws of Belgium. Complaints can be filed with AG's Complaint Resolution Department (tel. 02 664 02 00 -customercomplaints@aginsurance.be). If you remain dissatisfied with the company’s final response to your complaint, you can ask the Insurance Ombudsman to formally review your case (35 square de Meeûs, 1000 Brussels, tel. 02 547 58 71, www.ombudsman.as).