Frequently Asked Questions
Have a question? Be sure to check our "Frequently Asked Questions" section, which contains detailed answers to any questions you may have.
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Retirement
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Hospitalisation
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Income protection
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Logging in to the app
The Federal Pensions Service (FPS) will notify us of your retirement date. Roughly 2.5 months before you retire, AG will send you a letter outlining the practical details for collecting your supplementary pensions entitlements.
You can still get a hard copy of your benefits statements. Just e-mail us to let us know your preferences. We do, however, encourage you to give MyAG Employee Benefits a try. You'll get a clear overview of all your benefits, plus we explain all the details in more easily digestible language than on your paper statements.
If you want to know how much you'll collect when your group insurance plan reaches maturity, go to MyAG Employee Benefits. It's where you'll find your gross benefit amount. Your tax liability will depend on when you actually retire and whether you remain actively employed until the end of your career.
All of the information on MyAG Employee Benefits is very clear:
To check the current value of your group insurance entitlements, go to MyAG Employee Benefits.
What can you find on MyAG Employee Benefits?
At a glance, you'll find:
- a complete overview of the supplementary pension entitlements you've accrued with your current and former employer(s)
- the current size of your nest egg (= the accrued reserves) and how these reserves were built up
- the final amount you'll collect on your retirement date
Don't forget to register first
MyAG Employee Benefits is a secure tool. Prior registration is required before you can consult your personal information. Be sure to ask your employer for your individual access rights. You will then receive an e-mail or letter inviting you to register personally on MyAG Employee Benefits.
Once you have completed the registration process, you can log in and check your details, such as the current value of your accrued reserves.
Tip
The MyAG Employee Benefits app consolidates all of your employee benefits: supplementary pension, healthcare plan and income protection coverage. This way, you always have all information about your benefits at your fingertips!
Download the app from Google Play Store or the App Store and try it out straight away.
Taken on a new job elsewhere? Then you may be wondering what happens to the savings you’ve accrued in your group insurance plan. Like a lot of people, you may be operating under the false assumption that you automatically forfeit your entitlements.
Let's start with the most important message: even if you've taken on a new job elsewhere, you still get to keep your group insurance savings (= accrued reserves) as they are yours as soon as you enrol in the plan.
If you change companies, you'll be given a choice of options to continue to build up your retirement nest egg. To assist you in the decision-making process, we've provided a recap on our details page.
