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Access to reliable and high-quality medical advice.

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Included in your insurance plan

This service is included as a standard feature in AG's healthcare plans.

Available via the MyAG Employee Benefits app
Give your team immediate access to e-health

Give your staff members peace of mind with immediate access to our expert e-health partners. They can consult healthcare professionals in complete confidentiality.

Increase in productivity.

Convenient and immediate access, so less time wasted and fewer absences. Reduction in workplace culture presenteeism. Strict guidelines for issuing certificates and prescriptions.

On this page:

Access to online medical advice meets the changing needs of your employees.
Hospicare Flexible: instant medical advice, without wasting time.
Ambucare Flexible: access to a state-of-the-art Symptom Checker and video consultations via Doktr
All of the benefits at your fingertips
Do you want to stand out even more as an employer?

Access to online medical advice meets the changing needs of your employees.

 

Staff members who get medical advice at the onset of symptoms and can start their treatment or recovery immediately are more effective and available to your organisation. This is all the more important given the current war for talent. And precisely because of this tightness on the labour market, there's also a global shortage of healthcare providers.

 

This service is included as a standard feature in AG's healthcare plans. All services are easily accessible via the MyAG Employee Benefits app

Hospicare Flexible: instant medical advice, without wasting time.

This offer provides your staff members with peace of mind knowing that they have a doctor on call 24/7 to reassure them or refer them for further medical attention. With Doktr, a telemedicine app that cooperates closely with Sickness Funds and general practitioners, your employees can easily schedule a video consultation with a qualified GP accredited in Belgium. This eliminates the stress of scheduling a last-minute doctor's appointment for a sick child, and no more time wasted in the waiting room either. Instead, they’ll get immediate access to expert medical advice when it's convenient for them.

Access to Doktr
 


With this app, developed in cooperation with Belgian GPs and Sickness Funds, your employees can easily schedule video consultations with a doctor at a time that suits them best.

Prescriptions and medical report available immediately

 

Prescriptions for medication and the report for the GP are available in the app immediately after the consultation (if requested).

Ambucare Flexible: access to a state-of-the-art Symptom Checker and video consultations via Doktr

These services quickly eliminate the worry and distraction that medical symptoms can cause. Thanks to the Symptom Checker, an intelligent questionnaire, and Doktr, a robust online teleconsultation platform that works closely with health insurers and general practitioners, your employees can easily schedule a video consultation with a doctor accredited in Belgium. No more hassle to arrange an appointment for a sick child, and no more time wasted in waiting rooms: they have direct access to reliable medical advice, whenever it suits them best.

Access to the Symptom Checker, partner of AG
 

Using an intelligent questionnaire, your employees can enter their symptoms in the Symptom Checker*, AG’s partner available 24/7, and receive an overview of possible causes. This tool combines over ten years of medical experience with artificial intelligence to provide well-founded and relevant information.

 

*The Symptom Checker does not provide a diagnosis and does not replace a medical consultation. It is purely informative and intended for educational purposes. To obtain a diagnosis, a doctor must always be consulted.

Access to Doktr

 

Through this app, developed in collaboration with Belgian general practitioners and health insurers, your employees can easily schedule video consultations with a doctor at the time that suits them best. AG reimburses the amount equivalent to the statutory intervention for an in-person consultation in Belgium.

 

- Prescriptions and medical report immediately available

- Right after the consultation, prescriptions and the report for the employee’s own doctor are available in the app (if desired).

Interested? Want to find out more?

contact an advisor

All of the benefits at your fingertips

These services are easily accessible via the MyAG Employee Benefits app. This is our one-stop shop for all employees enrolled in your healthcare solution. All the benefits you offer consolidated in a single app... unique on the market!

Medical advice via My Care Premium by AG is as fast as your favourite search engine, but more reliable and personal.

Do you want to stand out even more as an employer?

 

Staff members who get medical advice at the onset of symptoms and can start their treatment or recovery immediately are more effective and available to your organisation. This is all the more important given the current war for talent. And precisely because of this tightness on the labour market, there's also a global shortage of healthcare providers.

 

My Care Premium by AG

 

In addition to access to the Symptom Checker, AG’s partner, and/or video consultations via Doktr, your employees can also benefit from several free video consultations through Doktr thanks to My Care Premium by AG. In addition, you can rely on anonymized reporting to support your HR policy.

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