As an employer, you know how important it is to support your employees during challenging times, especially when they’re unable to work. Yet the administrative side of such situations often demands time and effort: collecting documents, exchanging emails… To make things easier, AG is innovating: as of the end of November, your employees will be able to report their work incapacity independently via MyAG Employee Benefits. A real time-saver for both them and you.
Why is this a real step forward for your company?
- Less internal administration: no more back-and-forth with HR to find forms or information. Everything can be done in just a few taps on their smartphone.
- Faster processing: direct and secure submission speeds up handling and, consequently, the payment of benefits.
- A modern employee experience: during difficult times, employees enjoy a clear, smooth, and reassuring process, enhancing their trust and satisfaction.
How does it work?
Thanks to a new workflow in MyAG Employee Benefits, available in the app or on desktop, employees can report an occupational incapacity claim in just a few clicks.
Features:
- Digital: a fast and seamless online process.
- Step-by-step guidance: each stage is intuitively explained.
- Secure: data is transmitted directly to AG.
- Direct access: forms are easily accessible via links.
- Centralised: hospitalisation, medical expenses, supplementary pension, and income care coverage: everything in one user-friendly app.
And this is just the beginning… more smart updates are on the way!
Essential protection
Long-term absence is a growing reality in Belgium. In 2023, over 500,000 workers were on long-term sick leave, representing 7.3% of the active population. That means a lot of administrative work.
This digitalisation reflects our commitment to protecting income continuity and financial security for employees on long-term sick leave through income protection and waiver of premium insurance covers. These coverages offer:
- Supplementary income to offset salary loss
- Continued group insurance cover, with no premium payments.
- Peace of mind in a vulnerable time.
It’s how you show you care about your people, while strengthening their loyalty and trust.
#Phygital: digital technology serving people
At AG, technology doesn’t replace people, it empowers them. Our phygital approach combines the efficiency of digital tools with personalised support. Employees enjoy:
- A seamless digital experience for administrative processes
- Support from specialised teams when needed
- Centralised access to their insurance via a modern, intuitive app
In short: everyone stays in control, with an expert always within reach.
Conclusion
In a competitive job market and with rising long-term absences, offering additional coverage and effective digital tools is essential. With the new feature in the MyAG Employee Benefits app, you take a major step towards a modern, caring, and resilient workplace.
Questions?
For more information about our solutions and features, you can always reach out to your AG contact person.